ClubConnect Benefits

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Engage Your Members With Over 3000 Experiences Available Through ClubConnect

Acting as a centralised digital hub, ClubConnect would bring together the existing Experience Oz platform with a range of additional Auto Club member benefits and services.

ClubConnect would serve as the conduit between Auto Clubs, hospitality, retail and tourism operators, with full flexibility for Auto Clubs to maintain existing relationships or for ClubConnect to fulfil and acquire member benefits on behalf of the Club.

How Does it Work?

ClubConnect is delivered via a white label desktop & mobile, plus other methods such as API and dedicated App (available through the App Store for iOS and Android) with cost-effective pricing for implementation and ongoing management.

ClubConnect would provide an integrated network showcasing Australia and New Zealand’s most loved experiences and quality brands, and a launchpad to additional member services and future pipeline works.

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Transactional Pillars

Acting as a centralised digital hub, ClubConnect would bring together the existing Experience Oz platform with a range of additional Auto Club member benefits and services.

ClubConnect would serve as the conduit between Auto Clubs, hospitality, retail and tourism operators, with full flexibility for Auto Clubs to maintain existing relationships or for ClubConnect to fulfil and acquire member benefits on behalf of the Club.

Experiences

Experience Oz offers an aggregation of small and large tourism-based suppliers across Australia and New Zealand, with auto club member exclusive offers and discounts through ClubConnect.

  • Over 3000 experiences available through ClubConnect: 
    • Theme parks
    • Attractions 
    • Activities 
    • Water sports 
    • Scenic flights 
    • Day tours 
    • Cruises 
    • Airport and attraction transfers
  • Experience Oz has established relationships with all major Australian & NZ suppliers including Village Roadshow Theme Parks, Ardent Leisure, Merlin Entertainments, Journey Beyond, Experience Co, Sydney Harbour Bridge Climb, Sealink, AAT Kings, Gray Line Tours, Quicksilver Cruises, Real Journeys & more.  
  • API connectivity for live barcoding & availability for 80% of products.
  • Give the gift of memories and unwrap an experience with an Experience Oz Gift Voucher through ClubConnect.  Suggest experiences, select an open-dated experience gift voucher for the value of your choice and personalise your gift message.

Movie Tickets

Experience Oz provides a movie ticketing solution for participating Australian Auto Clubs.  The solution is currently used by RACQ, NRMA & RAA members. 

  • Works with any cinema chain:
    • Event Cinemas, including: Birch, Carroll & Coyle, and Greater Union (currently with RAA)
    • Palace Cinemas
    • Village Cinemas
  • Auto Clubs can procure tickets and upload via the ClubConnect portal, with back-end reporting and tools to manage ticket inventory. 
  • 100% digital, no need for manual tickets – members book sessions online and take their digital ticket on their mobile phone direct to the box office.  

eGift Cards

We are currently negotiating with “The Card Network” in providing a gift card solution that will be fully integrated into the ClubConnect Whitelabel & app solutions.  Features will include:

  • Purchase directly through the current solution
  • Discounts on all the popular gift cards
  • Gift card personalisation 
  • Card balance lookup for members
  • 100% digital
  • Instant access – ideal gift solution for last-minute purchases

Events

From food festivals to concerts, race days to member community events, Experience Oz can promote and build events for purchase through ClubConnect. 

  • Purchase tickets to a range of local, regional and interstate events.
  • Print QR-coded tickets at home, from your auto club retail branch or present a digital ticket at the event venue with your mobile phone.  
  • Auto Clubs and Club Partners can work with Experience Oz to build and sell their own events through ClubConnect. 
  • Scan event tickets and track real time sales and analytics with the Experience Oz ticket scanner app (available in the App Store for iOS and Android).
  • For event organisers, Experience Oz provides one of the lowest and simplest fee structures in Australia.  Fees can be passed on to the event attendee, or event organisers can absorb the fees.  There’s zero fees for free events and registrations.  
  • Recognition of the non-for-profit and charity sectors with reduced fee structures available.  
  • A fully flexible event ticketing platform for all sectors and scalable to any event need.  Ideal solution for member events, sports & health, education sector, not-for-profits, charity, community groups, arts & music venues, cultural and culinary events. 
  • Events can be kept private (i.e. for internal Auto Club access only) or public through ClubConnect for members to purchase. 
  • Conduct cooperative campaigns with Local and Regional Tourism Organisations to promote short-breaks, driving regional incremental spend by combining events with in-destination experiences all on the one transactional platform (i.e. stay the weekend for the Food & Wine Festival and combine with a morning hot air balloon experience and afternoon river cruise).  

Pet Hotels

ClubConnect provides a customised Pet Hotel booking engine with a range of accommodation options for boarding pets when their owners are travelling or need to getaway. This booking engine is currently live with RACV & RACQ.

  • Members can compare & book across a range of pet accommodation suppliers.
  • Suppliers can manage availability & pricing
  • Experience Oz currently partners with Hanrob Pet Hotels with locations in QLD, NSW, VIC & the ACT. 
  • Other Pet Hotel partners can be added upon request.

Car Parking

ClubConnect provides a customised car parking booking engine, for airports & downtown city locations. This booking engine is currently live with RACV & RACQ.

  • Fully integrated car parking booking engine.
  • Members can filter suppliers by popularity, as well in order of high or low pricing. 
  • Features such as CCTV, car wash facilities, security and shuttles,, allowing members to select the car park that suits. 
  • API connectivity with major car park suppliers ensures a seamless experience for members, allowing bookings to be made en route.

Non-Transactional Pillars

Acting as a centralised digital hub, ClubConnect would bring together the existing Experience Oz platform with a range of additional Auto Club member benefits and services.

ClubConnect would serve as the conduit between Auto Clubs, hospitality, retail and tourism operators, with full flexibility for Auto Clubs to maintain existing relationships or for ClubConnect to fulfil and acquire member benefits on behalf of the Club.

Retail

Experience Oz is helping Auto club members to gift better, in new ways, every day. Auto Clubs continue to partner with the retailers Australians love to shop at in order to create awesome gift solutions for all ages. We recognise the changing payment and shopping landscape, enabling gifts that can be used online and offline.

  • The Show Your Card & Save program is a great way to save money on a range of everyday items and not-so-everyday treats.
  • Members can choose from a range of local and national retail partners throughout Australia including Snooze, Amart Furniture & Repco.

Automotive

Show your card and save at a number of trusted automotive retailers with member discounts and exclusives on fuel, tyres, cleaning and maintenance essentials. Auto Clubs source these products and services to ensure members save, whilst motoring safer and longer. 

  • Upload your procured automotive offers quickly and easily. 
  • Members can choose from a range of statewide automotive products ranging from car batteries, tyres, fuel, replacement parts and maintenance products. 

Fuel

Show your Membership card at participating service stations at the time of purchase and save on fuel. With an extensive network of supporting petroleum suppliers across Australia, there’s a service station to suit you.   

  • ClubConnect Fair Fuel Finder – members can browse their local area map to find the best available prices at the bowser on unleaded, diesel, premium and other fuels.   
  • Fuel price charts and monitors.
  • Clubs would continue to source discounts from petroleum suppliers, with ClubConnect serving as the tool to load these offers to members. 

Dining

The Dining program currently has hundreds of partners offering discounted savings to auto club members.  Club members can gain access to significant savings as part of their existing membership, with no additional costs. 

  • Auto clubs can upload procured dining deals for members, or Experience Oz can procure discounts on the clubs behalf.
  • Auto Club members can search for participating dining partners near them via mobile or the desktop whitelabel.
  • For dining partners, it represents a unique way to promote their establishment to the loyal auto club member base.  Partners can access the Merchant Marketing Plan, with a range of marketing channels and frequencies (always on, monthly and bi-monthly).

Travel, Cruise & Accommodation

Auto Clubs can upload any of the holiday and travel offers onto the ClubConnect platform. These include, but are not limited to:

  • Extensive range of accommodation options offering member discounts:
    • Hotels
    • Resorts
    • Serviced Apartments
    • Holiday Parks
    • Campgrounds  
  • Car Rental via Thrifty (Experience Oz has integration available)
  • Campervan Hire via Apollo Motorhomes
  • A range of package holidays, escorted tours and cruises in Australia, New Zealand and abroad
  • Travel insurance 
  • International driving permits

Over 3000 experiences available through ClubConnect

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A platform built and managed by an Australian owned business, with over 15 years experience in the tourism, hospitality and travel industries. Run by Australians for the benefit of Australians.

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